TERMS & CONDITIONS

TERMS & CONDITIONS

Please find our terms and conditions below, which is recommended reading before using our site. This website and the products within the online store are operated and owned by Colourway Clothing Ltd, Company No. 07814956

PURCHASING PRODUCTS FROM OUR ONLINE STORE

When purchasing products from the Colourway online webstore you acknowledge to have read and agree with the following terms and conditions. If you have any questions relating to our terms and conditions, please do not hesitate to get in touch via the following email address info@colourway.co Payment in full is required when purchasing any product within our online store unless prior agreement has been made. Confirmation of your order will be sent to the email address you provided during the order process when payment in full has been received. When placing your order using our online store a legally binding contract is created between Colourway Clothing Ltd and you, the buyer.

PRICING

Pricing within our online inventory is total at time of publishing and is not inclusive of carriage unless otherwise stated. All prices on the Colourway online store are supplied in British Pound Sterling (£). If you are purchasing products from outside the UK, Colourway is not responsible for any import or customs duties that may occur on arrival in the destination country. We reserve the right to amend pricing according to our chosen method of delivery set by our courier at any given time.

INVENTORY AND STOCK LEVELS

All products within our online store are subject to availability. Stock levels are maintained automatically, but if for any reason an item you have ordered is no longer available we shall endeavor to inform you as soon as possible.

ACCURACY OF INVENTORY & ONLINE STORE

We take every measure and care to ensure that the description and specifications of all our products are listed correctly. An accurate photographic representation is given for all items within our inventory and we do not accept responsibility for individuals’ monitor or search engine specifications.

RETURNING & EXCHANGING ITEMS

All products offered within SALE terms are none refundable and cannot be exchanged for any other product within our online store unless faulty or irreparable. If you have purchased a SALE item, please note that the following return and exchange terms and conditions below do not apply.

If you are not happy with your purchase for any reason you are more than welcome to exchange or return the item providing it has not be worn / used and is returned to us with all tags and any merchandising in place. Please contact us for authorisation before returning any items.

All of our stock is subject to availability and we will exchange items that have been returned to us within 7 days of being received by you. If you wish to exchange an item, please do so upon receipt of your purchase. Return postage costs incurred in an exchange are payable by you unless otherwise agreed by Colourway. Exchanges will be honoured and sent immediately on return of your original purchase.

Returning faulty items will only be accepted if the goods were faulty when delivered to you; we at take every effort to check your purchase thoroughly for any faults before sending them out to you. All items returned as faulty will be inspected on receipt and any items deemed subject to fair wear and tear will not be accepted as faulty.

We will replace a faulty item if a replacement is in stock and available. If you wish to be sent a replacement, please make your request clear when contacting info@colourway.co about the fault.

Faulty goods must be returned to us within 14 days of being received by you. In case we cannot offer you a replacement, you will have the choice of receiving a credit note or a refund to your Paypal account to the value of the item at the time of purchase and any shipping costs incurred. Please note that refunds onto Paypal can take up to 30 days and are subject to Paypal refund regulations.

Returns & exchanges received outside the above time frames will not be accepted. For all returns, except where the item is faulty, you will be required to arrange and pay for the return of the products to us.

Please be aware that international customs duties and sales taxes are not refunded for shipments outside the European Community (EC). 

We will only accept returns provided that the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you. Under no circumstances will we accept returns for any non-faulty items that have been worn and/or tags removed.

OWNERSHIP OF RIGHTS

The images within our website remain the property of Colourway Clothing Ltd unless otherwise stated. If you wish to use any of the content, be it photographic or written material published within our site, please contact us for authorisation before doing so. You may not modify, distribute or re-post anything on this website for any purpose unless written confirmation is obtained from Colourway Clothing Ltd.

PRIVACY POLICY

We take every effort to secure the privacy of our clients’ information, which is collected through our site or gained from subscriptions to our mailing list and purchases made via our online webstore. Paypal handles transactions placed through our online webstore and the only information gained for this exercise relates to items ordered and postal requirements and address details. Information gained from such methods allows us to ensure that your order is delivered to you efficiently and without any hiccups along the way.

We shall endeavor to keep any information held about you up to date and accurate. It would be great if you could inform us of any changes to your information. Colourway Clothing Ltd will not pass your information on to any third party and if for any reason you would like us to remove information held on our database about you please email us at info@colourway.co